First Capital Realty Inc. (TSX:FCR) Canada's leading owner, developer and operator of supermarket and drugstore anchored neighbourhood and community shopping centres, located predominantly in growing urban markets. Our properties are where consumers shop for everyday life - groceries, prescription drugs, personal care items, household supplies, banking and other personal services.
The Operations Supervisor is responsible for supervision of maintenance services and the coordination and supervision of subcontractors for assigned properties. In addition, the incumbent may be required to perform minor maintenance activities.
Supervises maintenance and cleaning contracts in the delivery of a maintenance program that exceeds Owner / Tenant requirements;
Oversees the maintenance and cleaning teams ensuring the prioritization of departmental tasks / deadlines;
Coordinates tenders and supervises the performance of sub-contractors in the delivery of specific maintenance-related projects;
Ensures that materials and services purchased are authorized, cost-effective and obtained in appropriate quantities;
Assists with the Annual Building Inspection and preparation of operational budgets;
Oversees the repair and maintenance of equipment;
Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environment, health and safety, and fire protection;
Represents FCRMS in dealing with tenants for the purpose of enhancing tenant and customer satisfaction and maintaining positive relations;
Administers the quality assurance program and ensures delivered services meet or exceed the requirements stated in the contract and complies with internal FCRMS policies and standard operating procedures;
Ensures that assigned properties are secure after hours;
Must be able and willing to be available for on-call/stand-by and emergency call-out as required;
Knowledge, Experience & Skills
Required level of education and job-related of experience:
A high-school education plus a specialized technical or business course.
Three (3) to five (5) years of relevant property maintenance experience;
Proven people management skills;
Ability to conduct site inspections and write reports;
Knowledge of Environment, Health & Safety issues;
In depth knowledge of relevant national, industry standards inclusive of WHMIS.