NEW Hiring Event!!! January 2nd, 2014 - January 31st, 2014

Employment type: Full-time
bess
City: Toronto
Last visit: 2014-01-03
Author's ads: 1

Posted: 2014-01-03

Description:

Positions: Customer Service Representative & Customer Service and Sales Agents

Location: Toronto, Ontario

Vacancies: 4 FT 2PT

Closing Date: January 31st, 2014

We are currently looking to staff 4 Full-Time and 2 Part-Time positions in the Customer Service Division.

There are a lot of great benefits that come with working at Ontario Consumers. Flexible shifts, competitive compensation, and amazing growth opportunities! We believe that a diverse, well-trained service team working together in a respectful environment is essential to our continued success!

WHAT WE OFFER:

• Training provided

• Scholarships

• Fun and positive team work environment

• Competitive Salary

• Strong and Supportive leadership

• Opportunity for Growth and Development

Competencies:

• Strong client relationship building skills

• Self-Motivated

• Must be well-organized and able to multi-task

• Exceptional interpersonal, communication (verbal and written) and listening skills

• Bilingualism is preferred but not an asset

• Self-disciplined

• Results-oriented

• Able to work both independent and a team environment

• Superior Time Management skills

Core Responsibilities:

• Take a proactive role in identifying client concerns and make recommendations to help develop and implement strategies to resolve the issues in order to improve the service experience.

• Keep current with company policies and procedures.

• Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner and in accordance to resources provided.

• Build a strong rapport with clients.

• Schedule appointments accordingly.

• Strong team player interacting effectively and professionally with colleagues.

• Complete registration agreements in a timely manner

• Maintain superior and courteous service to promote products and expand customer relationships.

• Capability to thrive in a fast-paced environment, seeking new challenges and keeping self-motivated.

Please submit a current copy of your resume